We’re here to help.
Email
hello@swarmex.co.uk
Hours
Mon–Fri, 9:00–17:00 (UK time)
Response time
We aim to reply within 1 business day.
Before you write
• For order status, use Track Order in the footer.
• For returns, warranty, or shipping info, see Support in the footer.
• For certifications (CE/FCC/RoHS), see Safety & Compliance.
What to include
• Order number
• Full name and email used at checkout
• A short description of the issue (screenshots help)
Notes
• We don’t offer phone support; email is fastest and fully tracked.
• By contacting us, you agree to our Privacy Policy.
Prefer the form? Fill it out below and we’ll email you back within 1 business day.